1. How can I estimate fees before initiating a money transfer?

On the Selam Express homepage or app, our system will provide an estimated fee for your transfer before you proceed.

2. Which countries can I send money to?

Currently, Selam Express allows money transfers from the United States of America (USA) to 

Ethiopia. We plan to expand to additional countries in the future.

3. How much money can I send online?

For larger transfers, you may be asked to provide additional documentation for verification purposes, in accordance with US laws and regulations. 

4. What are my payment options?

You can pay using Debit or Credit Cards, ACH (electronic bank transfer/check), or Digital Wallets.

5.What are the transaction fees to send money?

Transaction fees vary depending on the transfer amount and payment method.

6. How do I know when my transaction is successful?

Selam Express makes it easy to stay informed. You will receive SMS  notifications at each step of the transaction, so you will know immediately when your transfer has been successfully completed.

 Can I Cancel a Transfer?

A transfer can only be canceled before it is processed. Once the transaction starts (typically within a few seconds), it cannot be stopped. If you encounter an urgent issue, please reach out to our support team right away.

7. Where can I find Selam Express agent locations?

Selam Express has agent locations where you can send money in person using cash. Our agents will assist you with completing your transaction quickly and securely.

To find the nearest agent location, please view our agent map:

Click here to see the list of Selam Express agent locations:
 (Selam Express Agent Locations)