CONSUMER COMPLAINTS 

To file a complaint, please contact WWC Customer Service before contacting your jurisdiction with a complaint. 

 

Listed below are several ways to contact WWC Customer Service 

Phone:   WWC Customer Service 888-670-9979 

Write:    14800 Quorum Drive, Dallas, TX 75254 

Email:    support@wwc.io

After first contacting WWC, if you still have an unresolved complaint regarding the company’s money transmission services, please click on the jurisdiction link below and direct your complaint to the appropriate contact. 

Arkansas Customers: 

Arkansas Securities Department 

Online: https://securities.arkansas.gov/file-a-complaint-2/

 Telephone number: 

800-981-4429 

By mail:

 #1 Commerce Way, Suite 402 Little Rock, AR 72202 

 

District of Columbia Customers: 

District of Columbia Department of Insurance, Securities, & Banking 

Online: https://disb.dc.gov/page/consumer-services-division 

Telephone number: 

202-727-8000 

Delaware Customers:

 Delaware Office of State Bank Commissioner

 Online: https://banking.delaware.gov/ 

Telephone number: 

302-739-4235 

 

Georgia Customers: 

Georgia Department of Banking & Finance

 Online: https://www.dbf.georgia.gov/ 

Telephone number: 

888-986-1633 

770-986-1633 

Kansas Customers: 

Kansas Office of the State Bank Commissioner 

Online: https://www.osbckansas.org/consumers/file-a-complaint/ 

Telephone number:

 877-387-8523 

785-380-3939 

Maryland Customers: 

Maryland Office of the Commissioner of Financial Regulation 

1100 North Eutaw Street, Suite 611 Baltimore, MD 21201

 Attention: Consumer Services Unit 

Online: https://www.dllr.state.md.us/finance 

Telephone number: 

888-784-0136 

Minnesota Customers: 

Minnesota Department of Commerce 

Online: https://mn.gov/commerce/consumer/file-a-complaint/

 Telephone number: 

800-657-3602 

651-539-1600 

Nevada Customers: 

Nevada Financial Institutions Division

 Online: http://www.fid.state.nv.us/ 

Telephone number: 

702-486-4120 

New Jersey Customers: 

New Jersey Department of Banking & Insurance

 Online: https://www.state.nj.us/dobi/consumer.htm

 Telephone number:

 800-446-7467 

609-292-7272 

North Carolina Customers: 

North Carolina Office of the Commissioner of Banks 

Online: https://nccob.nc.gov/consumer-information/consumer-inquiries-and-complaintinformation 

Telephone number:

 919-733-3016 

Texas Customers: 

Texas Department of Banking 2601 N. Lamar Blvd. Austin, Texas 78705-4294 

Online: https://www.dob.texas.gov/file-complaint 

Telephone number: 

877-276-5554 

512-475-1300